Terms & Conditions

The following terms will apply throughout this document. “We,” “us” and “our company” represent Love’s Grace Farms and “you” represents the purchaser.

Your account with Love’s Grace Farms

When you create an account with us, we will only have access to your username; your password is known only to you. As such, you assume the responsibility to maintain the confidentiality of your account details. You are also responsible for all activity on your account and relinquish us of any liability in the event that unwanted activity occurs on your account.

We have the right to terminate an account at any time if that account is being used for illegal or malicious purposes.

Privacy and Security

We will not share your contact information with any other company or individual for any purpose; your personal information will be used solely for the purpose of maintaining your account with us, which includes a record of all purchases made.

As all purchases are processed through PayPal, we rely on PayPal to maintain the security of your transaction. PayPal allows the purchaser to process their transaction via all major credit cards if you do not have an account with them. If you would like to learn more about PayPal’s security, please click here.

Electronic Communication

By having an account with us, you consent to receive electronic communications from us. This includes communication by email within six months of your latest purchase or by notices on our website.

Shipment and Delivery

While we attempt to utilize the most cost effective and efficient shipping methods, you agree that you will not hold the company liable for any loss or damage of purchased products while in transit. We also carry no guarantee as to the delivery date. If you would like to purchase insurance for your shipment, we encourage you to call us prior to your order so we can include the insurance cost in the price of your purchase.

Pricing

All products are listed with their actual prices, no exceptions. If an item is temporarily being sold at a reduced rate, that will be noted in the details of the catalogue item.

Taxes will be determined based upon your location. If your province charges HST, we are required to charge applicable taxes. All other provinces, including those with PST, will only be charged GST. There will be no charge for international orders.

Shipping and Handling

You are given the option to ship via Canada Post, DHL or UPS. By selecting the shipping method, you agree that shipping and handling fees will be included in the final price of your product(s). All items are shipped within 2-3 business days.

Availability

We consistently strive to keep our product list updated and our items fully stocked. If, for any reason, an item in the catalogue is not available at the time of purchase, we will contact you when that item becomes available or, if you prefer, refund the purchase price.

Returns

Upon completion of your purchase, you agree to accept the items "as is". Refunds and returns will not be made; every purchase is final.



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